Privacy Policy

Resonate Global Advisors LLP Website Privacy Policy/ Effective June 2023

This website is operated by Resonate Global Advisors LLP trading as Resonate Global (“Resonate Global”, “we” or “us”).

We are a specialist global content and events consultancy providing advisory, execution and engagement analysis services for the global financial and business community. We respect the privacy of you, our website users, and are committed to upholding the highest standards in how we deal with your information.

This privacy policy contains important information about how we collect and use your personal information.

If you have any questions or want to exercise any of your data protection rights, please contact: info@resonateglobal.com

What information do we collect?

We collect personal information from a number of different sources subject to the services we are providing or for our internal business operations. We may collect information directly from you, from your employer, or from third party analytics and marketing firms who assist us. Examples of the types of personal information we collect include:

• Basic contact information – such as name and title, company name, job title, department, location, work email address and office phone number.
• Topic interests and opinions – such as when you fill in your preferences on our contact form or if you take part in our research or fill in feedback forms at our events.
• Services information – such as information that you provide us, or we generate as part of our services such as employee information, customer or vendor information.
• IP address – a unique identifier for your computer or other device.
• Recruitment information – such as information you provide in relation to submitting a job application or for an internship.
• Visitor information – such as when you attend at our offices or events and provide information including your name, your company, the person you visited, the event you attended, your dietary preferences.
• Public profiles – such as information you have made public on your company’s website or sites like LinkedIn.
• Marketing engagement information – such as whether you interacted with any of our marketing materials or opened one of our electronic newsletters.
• Communications information – such as the content of your emails, voicemails and other communications with us.

How do we use your data?

We have a legal requirement to state a legal basis for processing your data. These reasons are set out as follows:

1. To provide you with information that you have requested such as articles, newsletters, updates and other materials.

Legal basis: consent. We only use your personal information for this purpose if you have requested us to do so. You can withdraw your consent at any time.

2. To respond to any specific enquiries you may raise about Resonate Global.

Legal basis: consent. We only use your personal information for this purpose if you have asked us to do so. You can withdraw your consent at any time.

3. To understand your company and your personal needs, interests, or preferences.

Legal basis: legitimate business interests. We may use your personal information to help us provide you with information, products, events and other services you have implicitly or explicitly expressed an interest in. We also use it to improve our communications and business development to the benefit of our existing or potential customers and to enhance the way that you use our website and its maintain functionality. We take utmost care to balance our interests with your right to privacy.

4. To process and consider your job application or internship.

Legal basis: legitimate business interests. We use your personal information to keep you updated throughout the application process and to assess your application.

5. To keep our business records up-to-date and fulfil legal obligations

Legal basis: legitimate business interests. We use your personal information to ensure that we comply with all legal and regulatory requirement such as records we need to keep by law or those that assist us in meeting all of our legal and regulatory obligations.

6. To perform and substantiate our research and for events management

Legal basis: Contractual necessity. This covers instances when we need to process your information to meet our contractual obligations. This includes when you take part in a market survey on a behalf of a client, or have signed up to one of our events. Such information includes dietary and other requirements.

7. To manage the services that third parties deliver to us or on behalf of our clients.

Legal basis: contractual obligation. This covers instances when we need to process your information to meet our contractual obligations to our vendors.

How long do we keep your data?

We keep your information for a period of seven years. We sometimes keep your personal data for longer. The following instances include:

• To make sure that we do not contact you if you have requested us not to.
• If we have a statutory obligation to retain it.
• if we require the information for legal reasons or there is a legitimate business need for us to retain it.

How we secure your personal information?

We maintain technical and security measures consistent with standards in the media and marketing industry so that we can protect your data against unauthorised or accidental access, use, alteration, or loss.

We operate a global business, so your personal information may be processed and stored outside the European Economic Area (EEA). For example, we share data with our Singapore, Hong Kong and Dubai offices. We put in place safeguards, such as EU standard contractual clauses, to protect information that is transferred in this way.

We will share information with other parties

We share information with third parties to facilitate our business objectives; including our marketing, advertising and sales initiatives. This includes: service providers who provide outsourced business services to us: clients who retain us for work products such as conducting market research, preparing a report, setting up a newsletter, or organising an event; law enforcement bodies; regulators; analytics providers and; other third parties that involves the acquisition or transfer of any part of our business.

We require these third parties to adhere to the following guidelines with respect to the information they process on our behalf: consider it confidential and not share it with others; protect and secure it using administrative, technical and physical controls; use it only in accordance with our instructions.

Your choices related to information concerning you

We offer you several choices related to information that we process about you. You have the right to:

Withdraw your consent – ask us not to process such information where we rely on consent to process this information or tell us not to contact you in future.

Access – ask for copies of information concerning you.

Corrections – ask us to change information concerning you where it is not accurate; outline your communication preferences.

Complaints – get in touch with us about our compliance with the is privacy policy or applicable privacy.

If you have any additional questions or concerns about our privacy practices, wish to issue a complaint about our privacy practices, please let us know:

Telephone: +44 7766 688368
e-mail: info@resonateglobal.com

Children and minors

We do not knowingly collect personal information from children under the age of 14 years except as part of a client engagement (for example, to write content about financial literacy). Our website and marketing materials are only for use by individuals who have reached the age of majority in their country of residence.

Changes to this Privacy Policy

We may occasionally make changes to this privacy policy. All changes will be posted on this page. If changes are significant, we may choose to notify you by email or to clearly indicate on our home page that the policy has been updated.